This privacy policy describes how we collect, use, and protect the personal data of our customers in accordance with applicable data protection laws, such as the European Union's General Data Protection Regulation (GDPR).
1. Data Controller
The data controller is BreakOut sport inspired, with registered office at Strada Col Alt 61 39033 Corvara - Alta Badia - Dolomites - Italy Bolzano Italy, contact email: info@breakoutsport.it.
2. Types of Data Collected
We collect only the data necessary to process orders placed on our site, including:
- First and last name
- Shipping and billing address
- Email address
- Phone number
- Payment information (managed by secure payment service providers)
We do not collect sensitive data as defined by the GDPR.
3. Purpose of Data Processing
The personal data collected is processed for the following purposes:
- Processing and managing orders.
- Communicating with customers regarding orders and customer support.
- Sending informational and promotional newsletters, only to users who have given consent.
- Analyzing site visits and performance through tracking tools.
- Remarketing and personalizing advertising campaigns.
- Managing online transactions through secure payment service providers.
- User registration to enable a personalized and fast experience on our site.
4. Tracking Tools and Cookies
We use the following tracking tools on our site:
- Google Analytics and Google Ads for visit analysis and advertising campaigns.
- Google Ads Remarketing to display personalized ads based on previous visits to our site.
- Facebook Pixel for advertising campaigns on Facebook and Instagram.
- Microsoft Clarity for user experience analysis.
- Meta Event Manager to monitor user interactions and optimize advertising campaigns.
- Google Tag Manager to centrally manage tracking tags.
These tools use cookies that can track user interactions on our site. You can manage your cookie preferences through your browser settings.
5. External Services Used
We use external services to improve the user experience and manage our e-commerce. These services may collect and process personal data according to their privacy policies:
- Google Fonts: for loading fonts and typography.
- Prestashop: our e-commerce platform.
- OVHcloud: hosting service for our website.
- WhatsApp Widget: to offer direct communication service with customers.
- Stripe, PayPal, Klarna: secure payment service providers.
- Brevo: for sending newsletters and promotional communications.
6. Data Sharing
We do not share our customers' personal data with third parties, except for:
- Payment service providers, necessary to complete transactions.
- Logistics partners for order delivery.
- Marketing partners, only for those who have consented to receive promotional communications.
- Hosting and platform management service providers.
Data is not sold to third parties for marketing purposes.
7. Data Security
We adopt technical and organizational security measures to protect personal data from unauthorized access, loss, or destruction. Payment data is processed through secure connections and is not stored on our servers.
8. Data Subject Rights
Customers have the right to:
- Access their personal data.
- Request correction or deletion of data.
- Object to processing for marketing purposes.
- Request restriction of processing.
To exercise your rights, contact us at the email address info@breakoutsport.it.
9. Data Retention
Personal data is retained for the time strictly necessary to fulfill the purposes indicated in this policy, except for legal retention obligations.
10. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy to reflect any regulatory changes or changes in our internal processes. Updates will be published on this page with a revision date.
11. Contacts
For questions or clarifications about our Privacy Policy, you can contact us at the email address: info@breakoutsport.it or by mail at the following address: BreakOut sport inspired Strada Col Alt 61 39033 Corvara - Alta Badia - Dolomites - Italy Bolzano Italy.